Dillon Precision sells the worlds finest reloading equipment.

Project Overview

Smart Solutions helped Dillon Precision move from a custom locked down ecommerce system which they had no control over, into a professional Adobe Commerce Cloud enterprise system.  During this we re-designed and improved the website, integrating many new features and business processes to help the site be successful and grow.  After initial development Dillon stayed on a retainer with Smart Solutions to continue to support and grow further.

This project has all common features you would expect from a mid-sized ecommerce project, including integrations, advanced shipping configurations, direct and dropship product management, gift cards and much more.

Services Provided

I provided a complete range of services for Dillon Precision both from a BA/SA aspect as well as being the primary PM during the entire development phase and during the retainer support.  They were effectively my client for my entire tenure at Smart Solutions.

  • BA/SA:  I provided complete BA/SA design services of this project From the start of the project through the complete development, through launch and after launch.   All standard business analyst-related skills were utilized with this client due to the unique organization business needs.  Requirements gathering, solution architecting, wireframing, UI/UX, workflows, business processes, test planning and more were all provided. This included both standard flows as well as design of updated customized API’s due to limitations in some 3rd party system integrations they worked with.
  • PM:  I provided complete PM services through the initial project development phases, and also post launch. All standard PM services were provided such as budgeting, time management, meetings, scheduling, resource allocation etc…
  • Complete Integrations:  This project has multiple different types of system integrations, such as integration with their Sage ERP system, RSR dropship providers, and all other common ecommerce integrations.
  • SEO Various Support:  From the start of the project through maintenance periods, full SEO supportive work was performed to help ensure site traffic growth, high quality core web vitals and more. During and after development standard integrations and reporting services were included such as integration with GTM/GA, search console, audits, landing page reviews, backlink reviews and more.
  • Design / UX Support:  This project has several special order or shipment processes unique to itself, such as extra fees that may be included for shipping hazardous goods, unique shipping scenarios for mixed scenarios of dropship products and more.  I helped architect and then work with the designers to complete various UI/UX services to meet the special business processes throughout the project phases.